TecHub Help Desk Ticketing System


Table of Contents

  1. Introduction
  2. Functionalities of Users
  3. Solution Architecture
  4. Links


IT Center is planning to open a hardware laboratory, along with a repair centre for computers and laptops of staff and students. We have to implement a help desk ticketing system for this repair centre.


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Besides the given users, there’s also a director in the system. The director can approve or reject invoices and has full admin privileges.

Solution Architecture

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